If you are using WordPress, please install the Feedburner alternative and RSS Redirect plugin which will guide you through the process.
If you don’t use WordPress, please set up your feed on follow.it (in case you haven’t done that yet) and then:
Move your email subscribers:
Download your email subscribers list from Feedburner:
- Login to your Feedburner account at www.feedburner.com
- Go to your feed dashboard and select the "Subscribers" section in the "Analyze" tab.
- Scroll down to the "Email Subscription Services" and click "Manage your Email Subscriber List".
- Then go to "Subscriber Management" and export your email subscribers into a CSV document.
Now you can import the emails in the regular way – read How can I import followers (emails) to my follow.it feed?
Important:
- Only import users for which it says their status is “Active” in the CSV you downloaded from Feedburner. Do not import users with status “Pending”. “Pending”-users are no subscribers: they didn’t confirm their subscription, and also didn’t receive updates from Feedburner. Many of those emails are most likely spam emails, automatically submitted by bots.
- Delete your Feedburner feed so that your followers don’t receive the same notifications from two different services. You can do this by clicking on “Delete feed” at the top:
Check the checkbox “With permanent redirection” as this is relevant for your RSS users. Make sure that the right source feed is stated (see below).
Move your RSS users
To make sure your existing RSS users get directed to your new feed on follow.it, please read How can I import my existing RSS users to my feed on follow.it?
Troubleshooting:
If the RSS feed on your website is still redirecting to the Feedburner feed, please disable the redirect as it can cause issues with screening the content. How to do that depends on how the redirect was set up. Check the cPanel’s redirects section and your .httaccess file on the server and delete the redirect rules or disable any plugins built specifically for this like "Feedburner FeedSmith" and other similar plugins. The next step is to purge the website's cache and any CDN cache (ex. Clouflare).
